FAQ

  • Q:

    Charity & Sponsorship Requests?

  • A:

    Are you looking for donations for a charity raffle prize, sponsorship or similar?
    We do not hold an inventory of items or packages for fund raisers, raffles, etc as each of the businesses within the centre are completely independent and manage all their own charity requests. Unfortunately, we don't have an generic voucher that we can offer instead. You will need to decide which is the most appropriate and go to each of our partners directly.

    Charity collections.
    If you wish to book a charity bucket collection, please speak to our team using the form below and we'll get back to you as soon as possible.

  • Q:

    How much is it to visit?

  • A:

    It is FREE to come inside, to have a look around and watch the action around you – simply pay for the activities you want to do ie: snow, climb, bowl, dine, movies, shop. Plus every school holidays there’s FREE family entertainment, activities and competitions in our Centre Mall.

  • Q:

    How do I get there?

  • A:

    Whether it is planes, trains or automobiles you can find all the info on our directions page.

  • Q:

    Jobs?

  • A:

    All the businesses within the centre are fully independent and employ their own staff, please contact those of interest to you directly.

  • Q:

    The Snow Slope?

  • A:

    Is it real snow and how is it made?
    The main ski slope at Snow Factor is located inside a giant refrigerator, and chilled water is vaporised and frozen mid-air every other night to create a fresh dusting of real snow that is then groomed to perfection by our crew.

    Can anyone go on the real snow slopes?
    Anyone can go on the slope if they meet the minimum recreational standard – able to control speed, link turns and use a poma lift. But if not, don’t worry, why not join us for a lesson on our smaller slope?

    Loads of other fantastic activities available too!

  • Q:

    Need a telephone number?

  • A:

    Hotline
    T: 0871 200 3222

    Centre Management
    T: 0141 885 7051

    Snow Factor Hotline
    T: 0871 222 5672.

  • Q:

    Group Visits?

  • A:

    Whether a birthday party, school or youth group, works night out, stag or hen party, we have everything under one roof for a fantastic day or night out!

    Snow Factor has a dedicated sales & events that will assist you with any sort of group enquiry no matter what you are planning to do during your visit!

    For more information please email: contact.team@snowfactor.com

  • Q:

    Gift Vouchers?

  • A:

    All the businesses within the centre are 100% fully independent and many of them provide their own vouchers or gift cards. Unfortunately, we don't have a generic voucher. However all the businesses within the centre accept the intu Braehead Gift Card so this might be an option for you?

  • Q:

    Promotional Space?

  • A:

    At certain times of the year there is some commercial space available to rent within the centre and outside the front of the building (subject to availability and Centre Management approval).

    If this is of interest please speak to our team using the form below and we'll get back to you as soon as possible.